Privacy Policy

1. Who we are

JBH Media (“we”, “us”, “our”) is the trading name of Jamie Hayward, a sole trader running a web design and digital services business in the United Kingdom.

Trading name: JBH Media
Owner: Jamie Hayward, sole trader
Email: info@jbhmedia.co.uk

For the purposes of UK data protection law, Jamie Hayward trading as JBH Media is the data controller responsible for your personal data.

2. What data we collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Information you provide when submitting an enquiry
• Technical data such as IP address, browser type, device type, and basic usage data

We only collect data that is necessary to communicate with you or provide our services.

3. How we collect your data

We collect data when you:

• Submit a contact or enquiry form on our website
• Contact us via email
• Communicate with us via WhatsApp, Zoom, or other agreed channels

We may also collect limited technical data automatically when you visit our website.

4. How we use your data

We use your data to:

• Respond to enquiries
• Communicate about potential or active projects
• Provide agreed services
• Improve our website and services

We do not sell your personal data or use it for unrelated marketing purposes.

5. Legal basis for processing

We process personal data under the following lawful bases:

• Legitimate interests: responding to enquiries and operating our business
• Contract: where processing is necessary to deliver agreed services
• Consent: where you have explicitly provided it

6. How we store and protect your data

We take appropriate technical and organisational measures to protect personal data, including secure email systems, restricted access to information, and the use of reputable hosting and service providers.

Personal data is retained only for as long as necessary for its purpose.

7. Sharing your data

We do not share personal data with third parties except where necessary to deliver services you have requested or comply with legal obligations.

Any third parties we use are required to handle your data responsibly and securely.

8. Your rights

Under UK GDPR, you have the right to access your personal data, request correction, request deletion, object to or restrict processing, and withdraw consent at any time.

To exercise your rights, contact us at info@jbhmedia.co.uk.

9. Cookies

Our website may use basic cookies or analytics tools to improve performance and usability. You can control or disable cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.